• 40 41 6000
  • info@talktothemac.com.au
Sleek & Beautiful

Authorised Apple Premium Service Provider

We are the longest established Apple Authorised Reseller and Service Center in Far North Queensland

Open for business

We are still trading as normal.
We are practicing social distancing inside the store between customers and service staff, and will sanitise your products before they are returned to you. Our technicians are wearing gloves whilst they repair your devices.

Please continue supporting your local business during this uncertain time.

Thank you from all of the staff.

Christmas Trading Hours

Monday Dec. 23rd – 8am – 5pm
Tuesday Dec. 24th – 8am – 4pm – CHRISTMAS EVE
Wednesday Dec. 25th – CLOSED – CHRISTMAS DAY
Thursday Dec. 26th – CLOSED – BOXING DAY
Friday Dec. 27th – CLOSED
Saturday Dec. 28th – CLOSED
Sunday Dec. 29th – CLOSED
Monday Dec. 30th – 8am – 5pm
Tuesday Dec. 31st – 8am – 4pm – NEW YEAR’S EVE
Wednesday Jan. 1st – CLOSED – NEW YEAR’S DAY
Thursday Jan. 2nd – 8am – 5 pm
Friday Jan. 3rd – 8am – 5 pm

Premium Service Provider Status

By providing exceptional service, we are one of very few Apple service providers to be classed as a Premium provider!
Thanks to our team for all their hard work, and our customers for all your support.

Display repairs on Site!

We can now replace iPhone displays on site fully calibrated with working TouchID, the only location in Cairns with Offical apple parts and repairs.
This will hopefully help many customer from having to resort to sub standard repairs with refurbished or non-genuine parts.

Why choose a genuine new Apple display?
The viewing angle and colours on Genuine parts are easily recognisable. We commonly see the frames split, or screws fall out of non-genuine parts which causes all sorts of issues.
We also see that many unofficial repairers do not reinstall all screws and covers internally.

For pricing please call us on 4041 6000

Updating Hours

After the Queen’s Birthday long weekend we will have new opening hours. We apologise if these new hours cause any inconvenience, and we hope you will be able to find another time during the day to come in for your Mac needs.

Our hours starting October the 2nd 2018

Monday – Friday 8:00 AM – 5:00 PM

Updating Saturday Hours

From February, 2018 we will have new opening hours. We will no longer be opening our doors on Saturdays but our weekday hours will remain the same. We apologise if Saturday has been your favourite day, and we hope you will be able to find another day of the week to come in for your Mac needs.

Our hours starting February

Monday – Friday      8:30 AM – 5:30 PM

Mac OS High Sierra and IOS 11

Mac OS High Sierra.

This new version of the operating system include many new security fixes. We would recommend all customers consider updating there systems.
Before updating check all software is compatible and you have completed a backup.

High Sierra requires any of the following Mac models and versions of macOS. It also requires at least 2GB of memory and 14.3GB of storage space to perform the upgrade.

  • iMac models from late 2009 or later
  • MacBook models from late 2009 or later
  • MacBook Pro models from mid 2010 or later
  • MacBook Air models from late 2010 or later
  • Mac mini models from mid 2010 or later
  • Mac Pro models from mid 2010 or later
  • macOS Sierra
  • OS X El Capitan
  • OS X Yosemite
  • OS X Mavericks
  • OS X Mountain Lion

Don’t feel comfortable in updating yourself but want to take advantage of new features and security? Leave it to the experts and drop by our store, for $75 we’ll complete the upgrade and also check over your hardware while it’s booked in.


IOS 11

IOS 11 is s huge upgrade with many new features. You can now manage files more easily between apps and excellent integration into iCloud Drive, Dropbox, Google drive and other cloud storage options.

The new Dock and multitasking features are more similar to what you find on your iMac and MacBook. This is more apparent on the iPad and iPad Pro especially if you are the proud owner of an Apple Pencil. If that wasn’t enough the camera app has also been upgraded with new shooting modes and performance enhancements.

Interesting in these and many more features? If you have one of the below devices you can upgrade now. Before upgrading we would always recommend completing a backup and checking on compatibility of any required applications. We can certainly help out in creating iCloud backups and upgrading your devices if required for our standard IOS diagnostics fee of $40.

  • iPhone 5S or later
  • iPad 5th generation, Air, Mini 2 or later
  • iPad Pro’s
  • iPod Touch 6th generation

Updates Hours

Our business hours for Saturday have been updated to 9:00 AM till 2:00 PM.

Merry Christmas.

Merry Christmas from everyone at Talk to the Mac!

Wishing you and yours best wishes for a happy festive season.

Training Session

Our training sessions are underway and very popular today!